Privacy policy

1.) general
We, the
dentalXrai GmbH
Alsterweg 36
14167 Berlin

(“Best Practice”, “we”, “our” or “us”) operate the internet pages at and, as the responsible party, are committed to protecting your data. This statement is intended to provide you with information about the collection, storage, processing and use of your personal data that is transmitted to us in the course of using our website.
The legal basis for data processing is the EU General Data Protection Regulation (EU-DSGVO), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG) as amended.

2. scope, type and duration of data use
The use of the freely accessible area of our website at is possible without providing personal data. When you call up our website, the following information is automatically sent to our website server by the browser you use:
• IP address
• Date and time of access
• Name and URL of the retrieved content
• Website from which the access is made (referrer URL)
• Browser used, operating system and name of the access provider
The above data is processed by us for the purpose of ensuring a smooth connection to the website as well as comfortable use and system security and stability. In no case do we use data to draw conclusions about your person. The data is not stored permanently.

If you send us personal data by e-mail, this data will only be used to answer your inquiry and will be deleted immediately afterwards.

If you want to send us a message via the contact form on our website, you must provide your name (last name is sufficient) and e-mail address. We use the data transmitted to us via the contact form to answer your inquiry. Your data will be stored until your request has been answered.

If a contractual relationship is established following the inquiry sent by e-mail or via the contact form, the data will be stored for the duration of the statutory retention periods for business records, i.e. for a minimum of six years and a maximum of 10 years after termination of the order or the contractual relationship.

3. Who has access to your data?
Only those persons who are informed about the legal provisions on data protection and have undertaken to comply with them in accordance with the applicable legal provisions have access to the personal data collected by us.

4. What rights do you have to your personal data?
You have the right to obtain information about your personal data stored by us free of charge at any time.
You have the right to demand the correction of incorrect personal data or its completion without delay. However, you can also make the correction yourself at any time in your profile.
You have the right to request that the processing of personal data be restricted, provided that one of the reasons stated in Art 18 (1) DSGVO applies.
You have the right to have your data deleted, provided that one of the reasons mentioned in Art 17 (1) DSGVO exists.
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer this data to another data controller.
If you wish to make use of one of these rights, please use one of the contact options listed under point 7. We will endeavor to answer your request without delay, at the latest within the legally prescribed period of currently one month.
If you believe that the processing of personal data concerning you violates legal provisions such as the EU-DSGVO or the BDSG, you can complain to the competent supervisory authority. As a rule, the state data protection commissioner at our headquarters is responsible. The address of the Hessian Commissioner for Data Protection and Freedom of Information can be found here.

5. cookies and similar technologies
This website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter: Google). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser add-on to disable Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link . This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
In order to display our content correctly and graphically appealing across browsers, we use Google Web Fonts ( on our website. Google web fonts are transferred to the cache of your browser. The integration of these web fonts is done by a server call, usually from a Google server in the USA. In the process, Google also collects, processes and uses data about the use of the website by visitors to the website. You can set your browser so that the fonts are not loaded from Google servers (for example, by installing add-ons such as NoScript or Ghostery for Firefox.). If your browser does not support Google Web Fonts or you disable access to the Google servers, the text will be displayed in the system’s default font. For information about the Google Web Fonts privacy policy, please visit

You can change your cookie settings at any time here.

6. place of storage
The data we collect is stored exclusively on servers in the European Union.

7. data protection officer
You can reach our external data protection officer as follows:

Thomas Diepold
Isenheimer Weg 14
14169 Berlin

E-Mail: datenschutz(at)

Status: 15.02.2021